FAQ
Frequently asked questions
What is ORA Chocolate?
ORA Chocolate is a chocolate brand with an office in Dubai. Our signature is “A Moment Worth Feeling.” Visit the online shop, or contact us with any question.
How do I place an order?
Add products to your cart in our online shop, then complete your order on our secure checkout at checkout.ora-chocolate.com, which is provided by Shopify.
Which currency are prices shown in?
Prices are in UAE dirhams (AED).
Which payment methods can I use?
Payment is made on our secure checkout, provided by Shopify. The payment methods available for your order are shown there, before you pay.
Where do you deliver, and what does delivery cost?
Our online shop sells to customers in the United Arab Emirates. The delivery options and charges for your address are shown at checkout, before you pay. If you need your order by a particular date, please contact us before ordering.
Where can I find ingredients and allergen information?
When a product’s ingredients and allergens are listed, you will find them on its product page. If they are not listed, or if you have an allergy or a dietary question, please contact us before ordering.
How can I contact ORA?
Email customer-care@ora-chocolate.com, call or message us on WhatsApp at +971 58 1114537, or use the form on our contact page.